Privacy Policy

Updated July 23, 2023

Welcome to Socialocity.io ("Socialocity"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our social media management Software as a Service (SAAS) platform, Socialocity.io. By using Socialocity.io, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you create an account on Socialocity.io, we collect certain personal information, such as your name, email address, billing information, and any other information you provide to us during the registration process.

1.2. Usage Data: We may collect data about how you use Socialocity.io, including your interactions with the platform, the content you post or publish, and other user activities.

1.3. Device Information: To enhance your experience, we collect information about the device you use to access Socialocity.io, such as your device type, operating system, IP address, and browser type.

1.4. Cookies and Similar Technologies: Socialocity.io uses cookies and similar technologies to track user preferences, improve user experience, and collect usage data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. To Provide and Improve Services: We use your personal information to operate and maintain Socialocity.io, deliver our services, and improve the platform's functionality and performance.

2.2. Communication: We may use your email address to send you important notifications, updates, and promotional materials related to Socialocity.io. You can opt-out of promotional emails at any time.

2.3. Customer Support: When you contact our customer support team, we may collect and process the information you provide to assist you with your inquiries and resolve any issues.

2.4. Research and Analytics: We may use aggregated and anonymized data for research and analytical purposes to understand user behavior and trends, which helps us enhance our services.

3. How We Share Your Information

3.1. Third-Party Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as hosting, payment processing, and data analysis. These providers have access to your personal information only to the extent necessary to perform their tasks and are obligated to maintain its confidentiality.

3.2. Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as a court order, government investigation, or similar legal process.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction.

4. Data Security

4.1. Socialocity employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2. While we take reasonable precautions to safeguard your data, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

5.1. Account Information: You can review and update your account information by logging into your Socialocity.io account and accessing your profile settings.

5.2. Opt-out: You can opt-out of receiving promotional emails by following the instructions provided in those emails or by contacting us directly.

5.3. Cookie Settings: Most web browsers allow you to control your cookie preferences. Please refer to your browser's settings for more information on managing cookies.

6. Children's Privacy

Socialocity.io is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on Socialocity.io or by other means as required by law. Your continued use of Socialocity.io after any such updates constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or Socialocity.io's privacy practices, please contact us at Info@Socialocity.io.

Thank you for trusting Socialocity.io with your social media management needs.